SelPlus' extensive experience in managing sales teams has enabled us to develop our own methodology based on processes and cultivate the necessary skills and tools for our teams.
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To consolidate and enhance our knowledge, SelPlus has been certified in Quality Management Systems according to NP EN ISO 9001:2015 standard since 2007. SelPlus’ compliance with the requirements of this certification fosters a practice of continuous improvement in our processes, resulting in enhanced organizational performance and improved services delivered to our clients.
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Our Mission
SelPlus’ mission is to deliver unparalleled excellence in business development services by applying relevant, indispensable, and innovative concepts that foster sustained business relationships growth.
Quality Policy
Aligning the core principles of SelPlus with Qquality, which we consider a key factor for success, we have established guidelines that ensure continuous improvement in all aspects of our performance:
Efficiency
- Continuously enhanceing SelPlus' performance by implementing a quality management system in compliance with the NP EN ISO 9001:2015 standard, applied across all processes and management instruments.
- Establish annual quality objectives that ensure the engagement of all employees.
- Regularly and systematically monitor the achieved results to promptly correct any deviations.
- Embrace a risk-based thinking approach as a preventive tool within the Quality Management System.
Sustainability
- Putting people first by fostering collaboration and team spirit, providing resources for training, and ensuring optimal working conditions to enhance the value of all employees.
- Promote initiatives aimed at mitigating and offsetting SelPlus' environmental impact.
- Ensure SelPlus' growth and profitability is based on market-appropriate policies, while respecting the interests of stakeholders such as employees, clients, suppliers, shareholders, and other institutions.
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Responsibility
- Establish predetermined service requirements with clients to ensure clarity and alignment.
- Regularly and systematically monitor compliance with established client requirements, proactively addressing any deviations.
- Ensure the confidentiality of operational information and data across Business Units through the implementation of rigorous information protection and access criteria.
- Reinforce our commitment to integrity and explain the specific requirements and prohibitions applicable to our activities, as outlined in the Advantage Smollan Group's Anti-Bribery Policy.
- Continuously enhance the effectiveness of the quality management system.
- Annually review our quality policy, consistently adapting it to meet the evolving needs of SelPlus and the market it operates in.
Porto Salvo, janeiro 2023
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